Application Development & Implementation

In today's world, many organizations struggle to manage their enquiries and a lot of time is wasted in recollecting the history of calls/ meetings/ discussions with existing or prospective customers. This occurs because the details of customer interactions are maintained in a cluttered way and not centrally.

Horizon Mobitech's Enquiry Management System is designed with the view to cater client organization's business needs. All key details such as customer's contact information follow-up reminders, Customer enquiry history and much more are captured in this Enquiry Management System. This system will provide you a complete view of all customer related information.

Given below is a list of features available in this application:

  • #
    Multi-user
    Capability
  • #
    Follow-up
    Reminder
  • User-based Access Control
    User-based
    Access Control
  • Anywhere Access
    Anywhere
    Access
  • #
    Cloud
    Computing
  • #
    SMS & Email
    Integration
  • #
    Enhanced
    Reporting
  •  Customer History Management
    Customer History
    Management
  •  Customer History Management
    Effective Admin-to
    user Communication
  •  Customer History Management
    Case Escalation
    Query forwarding

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